At Jenalia Mechanical Inc., your privacy is important to us. This Privacy Policy outlines how we collect, use, protect, and disclose your personal information when you interact with us through our website, services, or any other means.

1. Information We Collect

We may collect the following types of personal information:

Contact Information: Name, address, phone number, email address.Service Details: Information related to the plumbing or heating services you request.Payment Information: Billing address and payment method (we do not store credit card details).Website Data: IP address, browser type, and other information collected through cookies to improve user experience.

2. How We Use Your Information

We use your information for the following purposes:

To provide and manage the services you request. To communicate with you about appointments, updates, and promotions. To process payments securely. To enhance and personalize your customer experience. To comply with legal obligations or resolve disputes.

3. Information Sharing and Disclosure

We do not sell or rent your personal information. However, we may share your information with trusted third parties, such as:

Service providers assisting with operations (e.g., payment processors or customer service tools).Legal authorities, if required by law or in response to valid legal requests.

4. Data Security

We implement appropriate technical and organizational measures to safeguard your personal information. While we strive to protect your data, no system can guarantee 100% security.

5. Cookies and Tracking

We use cookies to improve website performance, track user preferences, and deliver personalized experiences. You can adjust your browser settings to decline cookies if you prefer.

6. Your Rights

You have the right to:

Access the personal information we have about you.Request corrections or updates to your data.Request the deletion of your information (subject to legal or contractual obligations).Opt-out of marketing communications.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Jenalia Mechanical Inc.

We are committed to protecting your privacy and ensuring your trust in our services!